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Patient rights

Patient rights and responsibilities

The facility acknowledges that the patient is informed of his rights and responsibilities.

  • Regarding the instructions issued on the rights and duties of the patient, the patient and his family were informed of all his rights, according to which the patient’s family was informed of the procedures to be followed before the patient enters the treatment program and the procedures to be followed during hospitalization until the end of the treatment program.
  • About the principle of ensuring that the patient receives the integrated rehabilitative, therapeutic service of the highest quality, all stages have been explained in the patient’s treatment plan and approved by the patient’s family with full knowledge of the procedures followed with the patient during the stages of the treatment program.
  • About maintaining health care, inform the patient’s family of the procedures for the care he receives with all respect, appreciation, and equality, regardless of his gender, nationality, or religion, and provide the appropriate atmosphere for performing his duties and worship.
  • In reference to the principle of awareness, familiarity, and knowledge of the systems and policies used in dealing with his condition, the center is committed to providing appropriate services to the patient based on the package chosen by the patient’s family and specifying the services provided.
  • Obtaining all necessary information related to his condition during and after providing the service.
  • He has the right to know the treatment plan prepared for him, discuss it, find out the alternatives and complications with the treating physician, and the names of each member of the treating team. He also has the right to know if the new treatment plan changes. Patients who lack vision are excluded from this, and the guardian or his representative is on their behalf. About him in the signature.
  • The service must be provided to the patient to ensure the privacy and confidentiality of information related to the patient, except in judicial capacity in some cases, in which the patient and his family acknowledge that they will allow the center to do so if it is officially requested.
  • He refuses to participate in training research, and when he is involved in any similar activity, he has the right to know everything about it before agreeing to participate or refuse it.
  • Informing one of his (first-degree) relatives (parents, brothers, wife, and children) about the nature of his condition and how to deal with him in the family and prepare programs appropriate for rehabilitation.
  • Educating the patient’s family to clarify the nature of the condition and how to deal with it during the visit
  • Refuse to meet anyone unrelated to providing health care to the patient, including visits.
  • Keeping his private parts covered unless necessary for treatment, as well as preserving his safety and providing the appropriate environment for that.
  • Submit a verbal or written complaint or submit proposals that do not conflict with the quality of service provided to him and the center’s policy.
  • Obtaining information in simple language that can be understood and assimilated.
  • Obtaining a report on his health condition through the regular methods used at the center.
  • The patient's first-degree relatives (parents - brothers - wife - children) have the right to know the treatment plan prepared for him by the treating team in the event of a deterioration in his mental abilities, discuss it, find out the alternative complications and risks with the treating doctor and the names of each member of the treating team.
  • Access to any (center community services) aftercare, daycare, or halfway house (if recommended by the treating team).
  • Patients or their families must give correct and accurate information about their previous illnesses, previous hospitalizations, treatments they received, and any other topics related to their health, and answer any questions related to this regard. In the event of non-disclosure, the center disclaims responsibility for the unexpected results of the patient’s exposure to them due to the specialist’s lack of knowledge. With his knowledge and caused by the patient’s family, which resulted in undesirable consequences, I hereby declare and commit myself to absolve the center of responsibility for all harm to which the patient is exposed due to failure to disclose it to the center’s specialists properly.
  • The patient's family is informed first, or if it is proven that the patient is aware, a declaration of the condition is taken, acknowledging the admission procedures along with acknowledging the form prepared for the patient's condition before everyone else in front of the Waad Center (1) that patients, their families, and their visitors must respect and follow all the rules and regulations followed by the center and by the direct specialists. For the treatment program.